Sales Support Executive / Telephone Account Manager x 4

Experienced Sales Support, Account Manager or Customer Service person required for this amazing opportunity to move into a rapidly expanding company with serious and exciting prospects. Our client is an award winning, Leading partner of Vodafone. Having won numerous awards including partner of the year and lowest customer churn in 2009 (under 1%), our client is looking for an Sales Support executive / Telephone Account Manager to join their expanding team. This will be a very varied and exciting role. The successful candidate for this Sales Support, (Telephone Account Manager / Customer Service role) role MUST have previous experience within a simiilar Customer Service environemt and be able to demonstrate and deliver excellent customer service. Based in Sutton our client is a market leading supplier of Telecommunications Services to Corporate and Small & Medium Enterprise (SME). Our client is a well established company, Their business / success has been built on providing the highest level of customer satisfaction and service resulting in high levels of referral. We are looking for a Sales Support Executive with some previous experience that will be happy to live the highs and lows of each and every account. You will also be expected to organise corporate entertainment, other duties may include: Arranging handset swaps for faulty devices, Account & Billing inquiries, stock and network inquiries. Answering general and all corporate calls. Tariff breakdowns & suggestions, Arranging meetings, Quarterly review visits, Updating customers on items of general interest (new devices/bolt-ons etc), New contracts, Resigns, Recycling & Tariff quotes for new customers. You will also be expected to build rapport with customers/clients. This is a fantastic opportunity to join a company with superb career prospects. Please send you CV to neil@telstaff.co.uk.