Trade Sales Technical Specialist - CRAWLEY

Trader Counter Technical Specialist We are looking for a Retail, Trade Counter Specialist for our client based in Gatwick/Crawley. We are looking for someone with excellent interpersonnal and customer service / customer facing skills. What the role requires is a people person who has a technical qualification or equivalent expertise gained from working within an electronic or electromechanical, installation/maintenance environment. Our client will also been keen to consider cnadidates from a technical military background. You will be expected to exceed expectations of our Trade Counter customers by providing excellent customer service and technical product support along with maximising sales opportunities. Our client is the world’s largest high service distributor of electronics and maintenance products. Serving 1.5 million customers worldwide through operations in 29 countries and 17 warehouses, the Group distributes over 500,000 products ranging from semiconductors and optoelectronics to power tools and protective clothing. The product and service portfolio supports the entire product lifecycle from R&D through pre-production to maintenance and repair, shipping more than 40,000 parcels on the same day the orders are received. Their Trade Counters are established branches with a commitment to build on their reputation as the market leading supplier to industries and businesses in their local region. More About the role In the role of Technical Assistant you will provide technical product and catalogue support to our Trade Counter customers ensuring that strong relationships are established. This technical position requires you to be able to identify products for display and carry out product demonstrations within the Trade Counter for our customers. This will involve you using your ability to recognise and identify customer’s product requirements, and relate to the application of these products within the customers operating environment. You will also assist in the development and training of colleagues using your technical knowledge and experience. As part of the Trade Counter Team you will pro-actively generate incremental sales and new customers along with having a strong focus on supporting the Field Sales Team. The role also includes undertaking warehouse and stock management activities ensuring that all orders are processed accurately and efficiently. What we’re looking for This technical role requires a relevant technical qualification or equivalent expertise gained from working within an electronic or electromechanical, installation/maintenance environment. It is essential to possess excellent interpersonal skills and be able to communicate at all levels together with experience of customer service and soft sales skills. You will have previous experience in working within a retail or warehouse environment along with the ability to maintain a high level of stock management logistics. Strong PC skills and good working knowledge of Microsoft Office is essential. Knowledge of the RS catalogue would also be beneficial. What's on offer In return, we offer an outstanding benefits package, excellent working environment, pension scheme, pension, childcare vouchers, life assurance, flexible working and career development to rival any global organisation. We provide a healthy work/life balance, along with a fulfilling and rewarding long term career. Please contact Neil Bignell at TelSTaff Recruitment as soon as possible so as not to miss out on this amazing opportunity.